Guidelines
Terms & Conditions
Welcome to rastertovector.com.au. When you visit our website or use any of our services, you accept to the terms and conditions outlined below. We recommend reviewing them carefully before placing an order or using our services.
Raster To Vector follows some specific terms to practice the Australian data privacy laws. These Terms and Conditions explain the conditions of your use of our website. If you use any of our services or browse our website, you agree that you’re accepting those terms and conditions.
Those terms are required for providing legal protection. If you do not agree with any part of these terms, please do not use our services.
Services Overview
Raster To Vector Australia provides professional raster to vector conversion services. Our services logo vectorization and related vector design work. All services are delivered digitally. No physical goods are shipped.
Order Process
When you place an order, you agree to provide accurate information, clear instructions, and correct files. Any delays caused by missing and incorrect information may affect delivery time.
Once your order is confirmed and approved, our team begins working based on the instructions you provide.
Turnaround Time
Estimated turnaround times are provided as a guideline. It may vary depending on image complexity, revision requests, and workload. We try our best to deliver within the stated timeframe.
Sometimes delays may occur in rare cases. We do not guarantee delivery times unless explicitly agreed in writing.
Revisions Policy
We offer revisions to ensure your satisfaction. Revisions must be based on the original instructions provided at the time of order.
Requests that involve new designs, major changes, and additional work beyond the original instruction may require extra charges.
Payments and Pricing
All prices are provided before work begins. Payment must be completed before final files are delivered unless otherwise agreed.
Prices may vary without prior notice but confirmed orders will not be affected. You will be charged according to the approved quotation while order confirmation.
File Ownership and Usage Rights
Once full payment is received, you receive the right to use the final vector files for personal and commercial purposes.
Raster To Vector Australia retains the right to showcase completed work for portfolio and promotional purposes. If you do not agree with that, you can ask for confidentiality.
Client Responsibilities
You confirm that you have the legal right to use and modify any images, logos, and files you submit. Our team is not responsible for copyright or trademark violations related to client-provided materials.
Refund Policy
Due to the custom nature of our services, refunds are generally not provided once work has started. However, we aim to resolve any issues through revisions and corrections whenever possible.
Refunds may be considered in exceptional circumstances.
Limitation of Liability
Our team shall not be held liable for any indirect, incidental, and consequential damages resulting from the use of our services and website.
Our total liability is limited within the amount paid for the specific service in question.
Website Use
You agree not to misuse this website, attempt unauthorized access, or engage in activities that could harm the website and its users.
We reserve the right to restrict access to users who violate these terms.
Changes to These Terms
We may modify these Terms and Conditions at any time for legible reasons. We won’t send any prior notice for that. But we will update these conditions according to the changes. Continued use of the website after changes indicates acceptance of the latest terms mentioned here.
Governing Law
Our Terms and Conditions are governed by the laws applicable in Australia. Any disputes shall be handled under the appropriate Australian Governing Laws.
If you need to clarify any of those conditions, feel free to contact us anytime.